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Wildfires

Wildfire insurance resources

Wildfire and insurance

If you are affected by the Oregon wildfires, contact your insurance company or agent as soon as possible to discuss your current situation and learn about next steps. If you still have questions or concerns, the division’s consumer advocates are here to help. Call 888-877-4894 (toll-free) or visit dfr.oregon.gov/help to connect with the Advocacy Team.

Recovering from wildfire takes time, but the information below will help you save time, money, and stress at each stage of the recovery process.

Wildfire preparedness

​Meet with your insurance company or agent at least once a year to review your insurance coverage. Make sure you understand the policy limits, exclusions, and deductibles. Taking time to review your policies will help make sure you have the right coverage to meet your needs.

You can find most of this information on the declarations page of your insurance policy. Each year, your insurance company sends a copy of the declarations page when it is time to renew.

​Follow these easy steps to start building your home inventory:

  • Step 1: Take photos of each room in your home. Pay close attention to what's on walls, in closets, and don't forget storage spaces, such as the attic, shed, and garage. Try to group similar items together when taking pictures.
  • Step 2: Write a brief description of each item. Note the make, model, price, and other details that might help when filing a claim.

Save time with home inventory apps.

Mobile apps can make creating your home inventory easier, and several insurance companies provide these apps for free. Download a mobile app to start building your personal property list.

Find more about creating a home inventory online​.

Download mobile apps for iPhoneDownload mobile apps for Android

​​Prepare for disaster by safeguarding your financial information. Collect important documents such as titles, deeds, and financial records. Make copies or place them and your home inventory in a safe place to quickly grab if you need to escape an approaching fire. This will help save time, money, and stress during and after the wildfire.

Visit the division’s protect your finances from disaster page for more tips and resources.

​Remove dry leaves, dead brush, debris, and pine needles from yards and gutters. Trim trees away from homes, barns, and sheds, and place screens over open vents on homes. These tasks reduce the fuels that enable wildfires to spread and give firefighters more time to slow the blaze.

The National Fire Prevention Association (NFPA) annually promotes Wildfire Community Preparedness Day on the first Saturday of May. The NFPA has a free toolkit and resources​ to help you create defensible space around your home.

Oregon State University Extension Service’s Fire Program provides a series of webinars to help you and your community prepare for wildfires.​

During an evacuation

​​​​In conjunction with the governor’s emergency declaration, DFR has issued a wildfire emergency order. The wildfire disaster occurring in numerous counties throughout Oregon substantially interferes with the public’s ability to carry on its normal course of business, including timely communications and other dealings between insurance companies and their policyholders. Because of this, DFR has issued this Wildfire Emergency O​rder​​ and bulletin​.​

​​​​If you are part of a mandatory evacuation:
  • Save your receipts. Many insurance policies will help cover additional living expenses, such as lodging, food, and even pet boarding. Additional living expenses are typically subject to your deductible, so before you file a claim, be sure it makes sense to do so. It is important to note that a claim can be counted against you for underwriting purposes, even if the insurance company does not make a payment.
  • Check with your insurance company or agent ​to confirm your specific coverage.
  • Try to use some time to work on a home inventory list. If your personal belongings are damaged, the insurance company will request a list of damaged or destroyed items.
    • Look through photos and videos to help recall personal items. Pay close attention to what is in the background, and look for smaller items, such as jewelry.
    • To the best of your ability, write down the age, original cost, and replacement cost of each item.​

​​​​If it is safe to do so, complete the three tasks on the division's disaster preparedness page.

  1. Contact your insurance company ​or agent ​to check your policy.
    1. Coverage is typically available for fire, smoke, and ash damage to your home and personal property.
    2. Ask about your auto coverage. You need comprehensive coverage on your auto policy to cover fire, smoke, or ash damage, even if it is parked in your garage.  
  2. Make a quick home inventory.
    1. Take photos or video of each room in your home. Pay close attention to what is on the walls and in drawers and closets. Do not forget storage areas such as the attic and garage.
    2. Check your insurance company's website for an app or checklist that will help. You can also use the National Association of Insurance Commissioners' Home Inventory App.
  3. Build a financial backpack.
    1. Gather together important financial documents, such as passports, Social Security cards, titles, deeds, and financial accounts. Use the division's disaster preparedness checklist to help organize the list.
    2. Make copies or scan them to your phone or computer and place them with your go-bag of emergency supplies that you will take with you if you need to evacuate.​

Claims process

​​​​Many homeowners and renters insurance policies help pay for extra expenses if you are unable to live in your home. This payment is called additional living expenses​, or ALE. Every company handles these expenses differently. Check with your company for specifics.

ALE is typically subject to your deductible, so before you file a claim, be sure it makes sense to do so. It is important to note that a claim can be counted against you for underwriting purposes, even if the insurance company does not make a payment.

​​If you receive an advance payment from your insurance company, be sure to understand what it covers.

Advance payments usually cover additional living expenses or a portion of the personal property settlement.

Regardless of what it covers, the payment is not a grant. Your final payment will be reduced by the amount of the advance. It is OK to accept an advance payment. It will help cover some early expenses. Just be sure to understand what it covers.

​​​​​Debris removal is typically covered by a homeowners insurance policy and is subject to policy limits.​

​Every policy has deductibles. This is the amount you pay to help cover the claim. Everyone’s case is unique, so contact your insurance company or agent ​for the details of your specific policy coverage. Be sure to understand how your deductible applies to your claim.

  • ​​If you file a claim with your insurance company, your insurer may require a damage inspection before you start repairs. Try to prevent further damage or theft by making temporary repairs, save receipts for temporary work, and check with your insurance company before beginning repairs.
  • Do not get rid of anything that is damaged until your insurance company has seen it and said you can toss it.
  • One of the most daunting tasks of the claim process can be filling out an inventory of your damaged personal items. Your insurance company needs this to document the personal property that is damaged or destroyed. Take your time; you do not need to give every item to your adjuster at once. Just make sure to ask how long you have to submit your list.
    • Prepare a list that includes the item, the age, the approximate original cost, and the approximate replacement cost.
    • Do not dispose of the damaged items until your adjuster can view them. Take photos of the damaged items yourself.

​​After the investigation is completed and the insurance company is ready to settle, your claim will typically be paid in two steps:

  • Step 1 – Actual cash value. This means the initial payment will be for the value of the damaged property at the time of loss. This is established by depreciating the cost of the repairs and the replacement cost of the damaged personal property. The initial payment will be less than the full amount needed to do the job, but it will help you get repairs started or begin purchasing replacement property.
  • Step 2 – Replacement cost. Once the repairs are completed, or a new item is purchased, the company will reimburse you the difference between the actual cash value and the full repair or replacement cost. You will have a deductible that applies to the entire loss.

Be sure to talk to your insurance company about your specific policy and how payments will be made.

Other types of insurance policies

​Damage to most vehicles is not covered under a homeowners policy. Comprehensive coverage on your auto policy will pay for damage (minus any deductible) caused by fire, smoke, or ash.

If your insurance company needs your car title and you no longer have access to it, your insurance company should work with Driver and Motor Vehicles (DMV) or your auto lender to get proof of ownership. You may need to sign a DMV power-of-attorney form to release your car title to your insurance company.

Oregonians in and around wildfire affected areas face an increased risk of flooding and mudflows for several years. Most insurance policies do not cover flood damage. It takes 30-days for a new National Flood Insurance Program (NFIP) insurance policy to go into effect, so consider buying flood insurance now.

For more information, visit Floodsmart.gov and talk to your insurance agent.

For more information about this increased risk, visit Oregon wildfires: Flood risk and fraud awareness.

​Many manufactured home insurance policies are based on the actual cash value of the home. The settlement for a total loss of a manufactured home will typically be either the limits of the policy or the current sales price of a similar manufactured home (same year, make, and model). The policy may also include contents coverage for personal belongings and some additional living expenses.  

To find a title to a manufactured home, visit the Oregon Building Codes Division website.

  • ​​​If you have a renters policy, it will typically cover your personal belongings and personal liability, similar to the way a homeowners policy does. You will need to make a list of damaged items with the age, original cost, and the cost to replace it. Give the list to your insurance adjuster. Typically, the building owner’s policy covers the building you live in, but does not cover your property, your cost to find other housing, or your personal liability.
  • The tips in the following insurance claim tips section will help you with reporting and filing your renters claim.​​

Insurance claim tips

​​Disasters attract many types of scam artists. Beware anyone posing as a government official, such as a FEMA representative, who asks for your bank account information, money, or both, or who does not have official identification. There is no fee to apply for federal assistance.

Beware unlicensed contractors who may do a poor job or just take your money and run. Check a contractor's license with the Oregon Construction Contractors Board and review its Buyer Beware list. Double-check if someone you do not know is asking you for donations to an unfamiliar charity. Visit oregonconsumer.gov for tips from the Oregon Department of Justice on donating to charities online.

Review the Oregon wildfires myth vs. fact sheet for tips to spot fraud, identify scam artists, and report suspicious activity.

You can also check the license of the person or company you are working with on new investments, buying insurance, or applying for a payday loan.

Press the avoid scams button in the additional resources section for more tips to protect yourself and others from scams.

You should not be rushed or pressured during your insurance claim process. You have a right to see the full settlement evaluation, look at the bid, get comparable value information, and take your time.

If you are feeling pressure from your insurance company to settle, you have a right to file a complaint online at dfr.oregon.gov. To talk to a consumer advocate, call 888-877-4894 (toll-free).

​​​Do all that you can to help the process. Take time to do your inventory. Details will come back to you at any time, so carry a notepad and a pen to jot down items as you remember them. Ask friends, family, and neighbors to help you remember details. As you walk through stores or drive through a commercial area, you may be reminded of items such as kitchen utensils or hand tools. Keep building your inventory list with more details.

Find more about creating a home inventory online​.

Your mortgage still has to be paid. Inform your mortgage servicer that you have been affected by wildfire. Your mortgage servicer can work with you and your insurance company to manage insurance payments. Checks may be written to both you and the mortgage company. Make sure your insurance company has the correct mortgage servicer on file.

​The wildfire season has been extreme, and insurance companies are doing the best they can to serve their customers. Be patient, do the best you can, keep trying, and know that your settlement could take months while bids and estimates are gathered. If you believe you are not making progress with your insurance company or have an unresolved issue, call our consumer advocates for help at 888-877-4894 (toll-free).

Wildfire insurance legislation

​​Key provisions include:

  • Requiring more comprehensive, actionable information in consumer notices of cancellation, nonrenewal, and premium increase.
  • Requiring insurers to consider home hardening and defensible space efforts in rating and underwriting; while providing flexibility in how this consideration is reflected in an insurer’s decisions.
  • Requiring extended timelines for rebuilding and contents replacement; allowing homeowners at least 24 months to repair, rebuild, or replace damaged or lost property related to a fire during certain types of declared emergencies.
  • Prohibiting the use of the state wildfire risk map for rating and underwriting

Additionally, there was a nonlegislative component to this bill – the FAIR Plan, insurer of last resort in Oregon, adopted DFR’s proposal to increase residential plan coverage limits from $400,000 to $600,000 and commercial property plan coverage limits from $700,000 to $1 million.

​​This bill provides more remedies for wildfire victims.

  • House Bill 2982 requires insurers to offer a minimum of 70 percent of coverage that an insured has previously purchased for contents, without simultaneously requiring an inventory document, if the content loss occurs from a major disaster.
  • This bill also requires insurers to notify the insured that additional benefits may be available if the insured submits inventory documentation.
  • Insurers are further required to disclose their methodology for depreciating insured property under certain circumstances, and to make payments for specified covered costs within certain time frames.

  • ​​Focused on connecting wildfire mitigation with insurance affordability and availability.
  • Supports an evidence-based approach, as the goal is to better understand which mitigation measures reduce wildfire risk and how those reductions can translate into insurance underwriting, availability, and actuarially supported pricing.
  • The regulatory framework is already in place in the Insurance Code to require carriers to recognize this work, and the Oregon State Fire Marshal and the Insurance Institute for Business & Home Safety are working together to arrive at those conclusions.

  • ​​Detailed notice requirement is triggered by:
    • Renewal of a policy
    • Premium increase
    • Policyholder’s written request
  • The content must be clear and reasonable in nontechnical language, and include up to four significant factors contributing to the increase.
  • The insurance policy renewal must include a prominent statement about the right to request an explanation.
  • Effective Sept. 1, 2026.

  • ​​Major wildfire funding and resilience package intended to create more stable, ongoing funding for wildfire prevention, mitigation, preparedness, and response.
  • Established two specialized mitigation funds in response to recommendations of the Fire 35 workgroup:
    • Landscape Resiliency Fund: Receives one-third of nicotine tax revenue and 6.7 percent of rainy-day fund interest allocation for landscape-level wildfire risk reduction projects, including forest management, prescribed burns, and hazardous fuel reduction across large areas.
    • Community Risk Reduction Fund: Receives two-thirds of nicotine tax revenue and 13.3 percent of rainy-day fund interest allocation for community-level wildfire mitigation, including defensible space, home hardening, and evacuation planning at the neighborhood level.

​​The bill mandates the division produce an annual report due to the Oregon Legislature each December on:

  • The feasibility and cost of a state-operated reinsurance program to stabilize and reduce insurance premiums of property and liability insurance for affordable housing as defined in ORS 197A.445, homeowners, single family/multifamily/high density living dwellings, and other residences in Oregon, and any additional insurance coverages needed by affordable housing providers/operators.
  • An evaluation of alternative insurance mechanisms, including claims capture systems and risk pooling.
  • A survey of existing insurance products in the admitted market, surplus lines, and the Oregon FAIR Plan Association, including a ZIP code-level analysis of coverage availability and affordability.

​​​The Wildfire Programs Advisory Council​ continues to make recommendations as to what can be done across the enterprise to improve insurability in the state by looking across landscape, community, and parcel-level solutions.​

​​After Oregon’s devastating wildfire season in 2020, the Legislature passed Senate Bill (SB) 762 in 2021 to improve wildfire preparedness and resilience. One of the bill's initiatives called for the development of a statewide wildfire hazard map by the Oregon Department of Forestry and Oregon State University. The map was intended to identify areas of wildfire hazard, based on different factors, to help guide state and local mitigation efforts.

In 2023, the Legislature passed SB 82, which, among other things, prohibited insurers from using the wildfire hazard map to cancel, nonrenew, or increase premiums of a homeowners insurance policy. The bill was partially a response to concerns about the map’s effect on insurance.

​In 2025, the Legislature passed SB 83, which repealed the state wildfire hazard map and associated state level regulatory requirements for defensible space and home hardening – replacing this with statewide codes for consideration of local adoption. This repeal of the state map does not change the customary practice of insurers using their own proprietary models when making insurance decisions. 

Although the state map is no longer in effect, wildfire risk is still a very important consideration for insurers, homeowners, and communities.

Wildfire financial relief and resources

​If your home was damaged or you cannot make your mortgage payments, contact your mortgage servicer (the company you send payments to) as soon as possible. Do not wait for a payment to become overdue. Most lenders offer immediate temporary options, such as forbearance (pausing or reducing payments for several months) or waiving late fees.

For more information, check out the following resources:​

​If a wildfire has affected your income or expenses, contact your credit card company or other lenders before you miss a payment. Many financial institutions offer short-term hardship plans that may offer payment deferrals or other temporary help.

For more information, check out:

​If you have federal student loans and live or work in a disaster area, you may qualify for pauses on your monthly payments. Contact your student loan servicer immediately to explain that you have been affected by a wildfire. For private student loans, contact your lender directly to inquire about emergency hardship options.​

​​Wildfire damage can affect your federal income and local property taxes. On your federal return, you may be able to claim a casualty loss deduction for uninsured or underinsured property losses. Locally, if your home or property was partially or completely destroyed, you may qualify for a property tax reduction or refund through Washington state's destroyed property law.​

​If a wildfire forces your business to pause operations, or causes physical property damage, resources may be available to you. ​

​​Losing important financial documents such as IDs, bank cards, deeds, or tax records can be frustrating. Your bank or credit union can issue replacement cards. Prioritize replacing your government identification (such as a driver license) first, as you will need it to file claims.​

​​​Scams often increase after wildfire. Watch for fake contractors, fake charities, and people who ask for money to "help" with your insurance claim.​

​Emergency relief agencies, community groups, and government programs offer food, shelter, long-term rebuild grants, and economic assistance for individuals, farmers, and business owners.​

Oregon wildfire claims status tracker (2025-2026)

The Division of Financial Regulation (DFR) has collected wildfire-related claims data for losses incurred during 2025 and 2026 to date. Data will be regularly updated, as insurance companies report updated data.

Insurance companies reported claims data for the following lines of business: residential property, commercial property, private passenger auto, and commercial auto.

Data reported as of July 31, 2026. Updated August 11, 2026.
YearAmount paidAll claimsClaims with payment*
Total loss claims*
2025 $22.09M 237
200 84
2026 $1.9M 93 30 21

*Claims with payment and Total loss claims are included with All claims

Additional resources

Select the buttons below to learn more about building a home inventory, gathering important documents, and preparing your family and finances for disaster.


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