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Help with home insurance

Disaster preparedness

Understanding homeowners insurance

A home is usually the largest purchase you will make. Protecting this major investment can be important to your family’s financial future.

If you have a mortgage, your lender will require you to have homeowner insurance. If you do not have a mortgage, it is a good idea to protect your investment and buy homeowner insurance.

What it covers

Homeowner insurance pays for damage to your home and other structures on your property. It also may cover:

  • Damage to or loss to contents of your home
  • Your liability for accidents that occur on your property or for damage to others’ property
  • Insurance companies may pay for additional living expenses (hotel, meals, and more) due to fire or other covered events

What it does not cover

  • Floods: Flood insurance is typically provided through the National Flood Insurance Program. You must buy flood insurance through an agent. Get a referral at 888-379-9531 (toll-free).
  • Earthquakes: You can buy earthquake as a separate endorsement to your homeowner or renter policy or as a stand-alone policy that is separate from your homeowner policy.
  • Landslides (earth movement) are not covered. This type of coverage may be difficult to obtain. Talk to an agent.
  • Cannabis related properties: There may be coverage gaps when insuring cannabis related properties.

Create a home inventory

After a major loss your insurer will ask for a detailed list of personal property items. Creating a list of all of your belongings from memory would be difficult at any time. Creating a list when you’re dealing with a tragedy is nearly impossible.

You should create an inventory of your possessions every year.
Mobile apps can make creating your home inventory easier. Download mobile apps to start building your personal property list.

Download mobile apps for iPhoneDownload mobile apps for Android 

Here is a link to Apple Store® for Home Inventory
Here is a link for the Google Play®, search for "Home Inventory"


For the classroom

Homeowner insurance game

​​​Questions or complaints?

File a complaint online or contact us:

Consumer Hotline
888-877-4894 (toll-free)


Financial services
Email DFR.FinancialServicesHelp@dcbs.​


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