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Top 10 home insurance myths

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If a pipe bursts in your kitchen or rain comes in through a wind-damaged roof, you are covered. Unfortunately for Oregonians, most policies exclude damage for:

  • Flood (including surface water, waves, tidal water, overflow of a body of water, or spray from any of these). Flood insurance is available through the National Flood Insurance Program. Ask your insurance company for information.
  • Water or waterborne material that backs up through sewers or drains. Most insurance companies provide limited coverage for an additional premium; ask for more information on coverage and cost.
  • Below-ground water or waterborne material (including water that exerts pressure on or leaks through a building, sidewalk, driveway, foundation, or other structure). Since this is not covered, you should regularly inspect gutters, downspouts, drainage systems, and outdoor irrigation systems to prevent this type of loss.

Actually, it can. Dog bite claims can be quite expensive. Some insurers choose not to provide insurance to homeowners who own a breed with a history that suggests a dog bite claim is more likely.​

Maybe. If your neighbor knew (or should have known) that the tree was dying or there was a reasonable chance it would fall, then his insurance would pay. However, if a windstorm blows over a perfectly healthy tree, your neighbor’s insurance company may deny your claim because your neighbor did nothing wrong to cause your loss. In that case, your own policy would cover the damage after you pay your deductible.​

While your insurance company cannot cancel you for making one claim, many companies do offer the lower rates to policyholders who have never had a claim. If a claim is made, your rate may change. Because homeowner insurance rates are based on the cost to rebuild your home if you have a loss, rates are likely to increase over time as the cost of rebuilding increases.​​

Most homeowner policies provide personal property coverage, but there are special limits for some classes of property. Jewelry, for example, might be limited to $1,500. Money and coin collections can have limits as low as $200. Guns and other classes of property may also be limited. Periodically review your coverage with your agent or customer service representative to be sure you have adequate insurance for special items. If not, you can consider buying higher limits or specific endorsements.​

The great thing about liability coverage is that it offers protection beyond injuries that occur on your property, from your dog biting the mail carrier to property damage caused by your actions. However, liability arising from the use of a motorized vehicle — even if it’s just a scooter or a Segway — is not included. You need to buy specific coverage for that.​

Surprisingly, homeowner policies do not cover damage caused by earth movement. Earthquake coverage is available for an additional premium. While there is specialty coverage available for landslides, it is expensive and difficult to find.​

Homeowner insurance covers your losses from certain risks, including fire, windstorm, or theft. If poor maintenance increases those risks, your insurance company may opt to discontinue your coverage. Of course, it must notify you first and, in that case, you might be able to work with your insurer to correct the maintenance issues and keep your coverage.​

Check your policy. Most insurers exclude certain losses if your house is vacant or unoccupied for a period of time. Vandalism and malicious mischief, for example, are typically excluded after 60 days. Damage caused by frozen plumbing, heating, or air conditioning systems may not be covered unless you maintain heat in the building or drain the pipes. Because most companies choose to insure properties that are occupied, your insurance company may even choose to discontinue your coverage.​

Homeowner policies usually don’t cover motor vehicles. If you have a collector car you want covered, you need to get a policy from a specialty insurer.​

 

Questions or complaints?

File a complaint online or contact us:

Insurance
888-877-4894 (toll-free)
Email DFR.InsuranceHelp@oregon.gov

Financial services
888-877-4894 (toll-free)
Email DFR.FinancialServicesHelp@oregon.gov

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