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About us


Protecting Oregonians’ access to fair products and services through education, regulation, and consumer assistance.

The Division of Financial Regulation protects consumers and regulates insurance, depository institutions, trust companies, securities, and consumer financial products and services. It is part of the Department of Consumer and Business Services, Oregon’s largest consumer protection agency.

We regulate:

  • Banks and credit unions
  • Check cashing
  • Debt management services
  • Financial and investment advisors
  • Insurance industry
  • Mortgage industry
  • Money transmitters
  • Pawnshops
  • Payday and title lenders
  • Securities

We make sure that:

  • Your insurance companies, banks, and credit unions are financially sound
  • You are treated fairly
  • Your insurance claims are handled promptly and accurately and the companies honor their policies
  • All financial, insurance, and mortgage professionals are held to high standards
  • Insurance rates not too high, not too low, and appropriate for the benefits being provided 

We do this by:

  • Investigating consumer complaints
  • Analyzing and monitoring financial and insurance institution finances
  • Reviewing all insurance policies before they are sold in Oregon
  • Licensing companies and professionals
  • Registering securities and other investment vehicles

​​​​​​​​Questions or complaints?

File a complaint online or contact us:

Consumer Hotline
888-877-4894 (toll-free)


Financial services


Securities and investments



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