Telehealth

​​​​​​​ The following insurance companies have agreed to provide expanded telehealth services through at least June 30, 2021​. This list will be updated as more companies join the agreement.

It is important to note​, this order does not apply to self-insured plans. The state encourages self-insured plans to cover expanded telehealth services for members. These are plans in which an employer assumes the financial risk of providing health care benefits to its employees. Oregonians with a self-insured plan should ask their employer about their coverage options.

Most comprehensive health plans are required to cover telehealth services.​ Oregon law states that plans must cover synchronous two-way interactive video conferencing, but many plans also cover phone or app-based services.

The state’s telehealth agreement with insurance companies means that many health insurance companies will continue to provide coverage for expanded telehealth services and pay for these services at the rates they established during the COVID-19 pandemic.

​It is important to note , this order does not apply to self-insured plans. The state encourages self-insured plans to cover expanded telehealth services for members. These are plans in which an employer assumes the financial risk of providing health care benefits to its employees. Oregonians with a self-insured plan should ask their employer about their coverage options.

Most comprehensive health insurance plans will cover mental health and behavioral services via videoconference. Many plans also cover phone appointments.

Contact your insurance provider to confirm if specific services are covered by phone and video conference.

The state’s telehealth agreement with health insurance companies means several insurance companies will provide coverage for all appropriate in-network services for members by phone, video, and Internet for the duration of the COVID-19 outbreak.​

Most comprehensive health plans are required to cover telehealth services.

The state’s telehealth agreement with insurance companies means that many health insurance companies will continue to provide coverage for expanded telehealth services and pay for these services at the rates they established during the COVID-19 pandemic.

It is important to note , this order does not apply to self-insured plans. The state encourages self-insured plans to cover expanded telehealth services for members. These are plans in which an employer assumes the financial risk of providing health care benefits to its employees. Oregonians who have a self-insured plan should check with their employer about their coverage options.

​Your policy might not cover telehealth services performed by out-of-network providers. Review your policy before scheduling a telehealth appointment to prevent surprise bills.​​​​