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Telehealth

The State of Oregon has reached an agreement with several health insurance companies to continue providing expanded telehealth options through at least Dec. 31, 2020.

The agreement follows guidance issued by the Department of Consumer and Business Services and the Oregon Health Authority in late March requiring health insurance plans of all types to provide coverage for multiple telehealth platforms at the same rate as an in-person visit to limit in-person health care services.

This means health insurance companies will continue to provide coverage for expanded telehealth services for Oregonians and pay for these services at the rates they established during the COVID-19 pandemic.

Review the telehealth frequently asked questions below for more information.

Information on the COVID-19 webpages changes frequently and is updated regularly. Check back often for the most up-to-date information.

If you have questions about your health insurance coverage, contact your provider.

If you have questions or need to file a complaint  on an insurance company or agent, contact the division’s advocacy team at 888-877-4894 (toll-free) or email dfr.insurancehelp@oregon.gov .

Insurance companies providing expanded telehealth coverage

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