Here are resources about Oregon's prescription drug discount card, filing complaints about Medicare or commercial insurance plans, or seeking financial assistance for medical insurance. These resources are also available in a document for downloading.
The State of Oregon offers the ArrayRx Discount Card, a digital card to help Oregonians save on medications. There is no membership fee and no age or income restrictions. Enroll in the program on the website. All FDA-approved prescriptions are eligible for discounts. You can use the discount card instead of insurance or Medicare if your insurance does not cover a medication. Click here to find information about the ArrayRx Discount Card.
SHIBA (Senior Health Insurance Benefits Assistance) is a statewide network of trained counselors who volunteer their time to educate and advocate for people of all ages who have Medicare. The program is part of the Oregon Department of Human Services. SHIBA offers Medicare information and counseling as a free public service. Click here to access the SHIBA web page.
Oregon Health Plan members who have a concern about services covered by their coordinated care organization can contact Oregon Health Authority (OHA). Oregon Health Plan members can send complaints to OHA by email or request a hearing with OHA about coverage of services. Find the email address, phone number, and other information on this website. Click here to access the Oregon Health Authority website for complaints.
The Oregon Division of Financial Regulation advocacy team helps Oregonians who have a complaint about a company or individual in the insurance industry. Find the email address, consumer hotline phone number, complaint forms, and other information on this website. Click here to access the Oregon Division of Financial Regulation website for insurance help.https://dfr.oregon.gov/help/complaints-licenses/Pages/file-complaint.aspx
Most Oregonians buying insurance on their own qualify for financial help if they enroll through the Oregon Health Insurance Marketplace. You can find more information about insurance costs and health coverage experts to help you get covered on this website. Click here to find information about the Oregon Health Insurance Marketplace.