Consumers

Drug price increases or high costs

Anyone can notify the Drug Price Transparency Program about a high or increased cost of a prescription drug. Consumer notifications are published on the Data webpage and used in the annual report to the Oregon Legislature. Any personally identifying information will be kept confidential.

Report drug price
increases or high costs

Upon request, we will provide options in an alternate format for people with disabilities or in another language. If you have questions or want help sharing a price increase or to request an accommodation, email rx.prices@dcbs.oregon.gov or leave a message at 833-210-4560 (toll-free). Tell us your name, phone number, the best time to call you back, and any details that will help us provide what you need. Also, tell us if you have suggestions for improving how consumers notify us of high or increased prices.

Where to find information about drugs

You can find specific drug information using these federal resources. The FDA links will also show if a drug is approved or discontinued. To find generic alternatives for a brand name drug, search the active ingredient instead.

U.S. FDA database – Drugs@FDA Database
U.S. FDA Orange Book – FDA's Orange Book
National Library of Medicine chemical data – Drug Information Portal
National Institutes of Health drug labeling information – DailyMed

For general information on prescription drugs, visit the following pages:

U.S. Food and Drug Administration – Resources for Consumers
U.S. National Library of Medicine – Drug Information for the Public

Insurance or drug purchasing information

Anyone can enroll for free in the ArrayRx Discount Card Program (Oregon Prescription Drug Program), which may provide discounts on prescriptions medications for those uninsured or for drugs not covered by the individual's insurance plan. For more information, visit the website or call 800-913-4284 (toll-free).

If you are experiencing issues with your insurance about prescription drug coverage, contact the DCBS Consumer Advocacy Team.

DCBS Consumer Advocacy
888-877-4894 (toll-free)
DFR.InsuranceHelp@dcbs.oregon.gov

If you are uninsured, visit OregonHealthCare.gov for more information on the health insurance plans that may be available to you.

Oregon Health Plan – Oregon Health Authority | Oregon Department of Human Services
800-699-9075 (toll-free) | (711 TTY) – ONE Customer Service Center
https://ONE.Oregon.gov

Oregon Health Insurance Marketplace
855-268-3767 (toll-free)
info.marketplace@dhsoha.state.or.us