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Consumers

Anyone can notify the Drug Price Transparency Program of an increase in the cost of prescription drugs. Consumer notifications are published on the Data webpage. The information may also be used in the annual report to the Oregon Legislature.

We encourage people to provide notification of an increase in the cost of their prescription drugs. Upon request, we will provide options in an alternate format for people with disabilities or in another language. Fill out the online form or use a fillable form below that can be downloaded in different languages.

If you have questions or want help reporting a price increase or to request an accommodation, email rx.prices@dcbs.oregon.gov or leave a message at 503-947-7200 or 833-210-4560 (toll-free). Tell us your name, phone number, the best time to call you back, and any details that will help us provide what you need. Also, tell us if you have suggestions for improving how consumers report price increases.

Report a price increase

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Resources

If you are experiencing issues with your insurance about prescription drug coverage, contact the DCBS Consumer Advocacy Team at 888-877-4894 (toll-free) or email DFR.InsuranceHelp@dcbs.oregon.gov.

Anyone can enroll for free in the ArrayRx Discount Card Program (Oregon Prescription Drug Program), which may provide discounts on prescriptions medications for those uninsured or for drugs not covered by the individual's insurance plan. For more information, visit the website or call 800-913-4284 (toll-free).

If you are uninsured, visit OregonHealthCare.gov for more information on the health insurance plans that may be available to you.

DCBS Consumer Advocacy

888-877-4894 (toll-free)
DFR.InsuranceHelp@dcbs.oregon.gov

Oregon Health Insurance Marketplace

855-268-3767 (toll-free)
info.marketplace@dhsoha.state.or.us

Oregon Health Plan – Oregon Health Authority | Oregon Department of Human Services

800-699-9075 (toll-free) | (711 TTY) – ONE Customer Service Center
https://ONE.Oregon.gov