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Phishing schemes

Identify, avoid, and report phishing schemes

Identity thieves will use a variety of methods to trick you into giving them your personal information. This is known as phishing. An example is impersonating your credit card company and threatening to close your account if you do not provide your account number. Do not be fooled. Follow these prevention steps:

  • Do not give out your personal information by phone, email or text message. Government agencies and financial institutions such as banks and credit unions will not ask for this information.

If you are concerned about your financial account, look for the contact information and number on your statement or on the back of your credit card.

  • Be careful about opening emails, clicking on links, or downloading files, regardless of the sender. Report email phishing scams by forwarding them to and to
  • Be suspicious of claims that you have won a lottery or sweepstakes and require you to provide personal information.
  • Ignore pop-ups requesting account information or offering to increase your computer’s speed or to clean your computer.

Questions or complaints?

File a complaint online or contact us:

Consumer Hotline
888-877-4894 (toll-free)


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