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State and insurance companies reach agreement to extend rebuilding timelines for wildfire victims

December 8, 2020

Salem — The Oregon Division of Financial Regulation has reached an agreement with several insurance companies to extend timelines to at least two years from the date of loss for 2020 Labor Day wildfire victims to rebuild homes and replace damaged personal property.

The following insurance companies have signed on to the rebuild timeline agreement:

Allied InsuranceHarleysville InsuranceQBE
AllstateHomesite InsuranceSafeco
American FamilyLiberty MutualScottsdale Indemnity
Austin MutualNational Casualty CompanySublimity Insurance
Crestbrook InsuranceNationwide InsuranceUnited Heritage
CSAA General InsuranceNGM InsuranceUSAA
Encompass InsuranceNorth Light SpecialtyWestern Protectors Insurance
EsuranceOregon Mutual 
Grange InsurancePEMCO Mutual 

The complete list, including additional subsidiary companies, is listed on the division’s wildfire insurance page that list will be updated as more insurance companies commit to the agreement.

“The ability to rebuild homes after a catastrophic event is often delayed by the need to effectively address safety hazards in the area and the increased demand on construction resources,” said Andrew Stolfi, insurance commissioner and director of the Department of Consumer and Business Services. “We are glad to see these companies agree to provide time for wildfire victims to effectively work through the recovery process.”

Many insurance policies limit the time a person has to rebuild their home after it is damaged, and require that homes be rebuilt at the address listed on their policy’s declarations page. This agreement also provides people the ability to rebuild their homes at a different location.

The agreement helps accomplish three things:

  • It alleviates demand on construction resources in wildfire damaged areas
  • It allows victims the ability to recover faster
  • It helps control the cost of construction by extending the rebuilding timeframe

This agreement does not extend the amount of additional living expense benefits available under a policy, nor does it alter any other terms of the policy contract.

Visit the division’s wildfire insurance page for more information on this agreement, watch videos of the virtual town halls, and review several insurance claim tips.

If you have questions about the agreement or your claim, or if you do not see your insurance company on the list, contact your agent or insurance company for more information.

If you still have questions or concerns, the division’s consumer advocates are here to help. Call 888-877-4894 (toll-free), email dfr.insurancehelp@oregon.gov or visit dfr.oregon.gov/help to connect with the Advocacy Team.

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About DCBS: The Department of Consumer and Business Services is Oregon's largest business regulatory and consumer protection agency. For more information, visit  www.dcbs.oregon.gov.  

About Oregon DFR: The Division of Financial Regulation is part of the Department of Consumer and Business Services, Oregon’s largest business regulatory and consumer protection agency. Visit www.dcbs.oregon.gov and http://dfr.oregon.gov/Pages/index.aspx .




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​​Media questions​

Mark Peterson
503-947-7868
mark.peterson@oregon.gov​​​​​​​​​​​​​​​


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