Salem – Several auto insurance companies have been working with the Oregon Division
of Financial Regulation to provide auto insurance premium refunds and credits
The refunds and credits are due to the reduced risk of auto accidents because
of Gov. Kate Brown’s Stay Home, Save Lives executive order. The division encourages
all carriers to consider providing refunds that reflect the reduced risk of
auto liabilities due to the emergency order. This includes taking steps to
reclassify vehicle usage, and properly adjusting any mileage-based policy metrics.
Last week, the division provided guidance to insurance carriers for issuing
the refunds to help process the filings and get money to consumers as quickly
Here is a list
of the insurance companies that have committed to provide refunds and
credits to Oregon customers.
“Thank you to the insurance companies that have stepped up to provide these
refunds to their customers,” said Andrew Stolfi, Oregon insurance commissioner.
“Our division is proud to help insurance companies provide this much needed
relief to Oregonians.”
In addition to the premium refunds, the division has asked all insurers to
provide temporary private passenger auto insurance coverage for drivers delivering
food, prescriptions, and other products for their employers.
“The coronavirus has forced many businesses to rely on delivery services
as a primary source of income. This has created an urgent need for insured
delivery drivers,” said Stolfi. “Providing this coverage helps employers maintain
essential income and keeps many of their employees working.”
Consumers who have insurance or financial services questions related to COVID-19
can visit the division’s COVID-19
If you have questions about your auto insurance premium refund or about your
insurance coverage, contact your insurance company.
If you have issues with an insurance company or agent, contact the division’s
advocacy team one of three ways:
About DCBS: The Department of Consumer and Business Services
is Oregon's largest business regulatory and consumer protection agency. For
more information, visit www.dcbs.oregon.gov.
About Oregon DFR: The Division of Financial Regulation is
part of the Department of Consumer and Business Services, Oregon’s largest
business regulatory and consumer protection agency.