Annual health insurance report

Administrative costs (General administrative expenses to premium earned)

General administrative expenses are expenses an insurer incurs to run its business that are not directly related to paying claims. Included in this category are variable expenses, such as salaries and benefits; commissions; marketing and advertising expenses; office supplies and travel; and fixed expenses, including rent, taxes, utilities, and facilities maintenance and depreciation.

Administrative ratios vary by insurer for a variety of reasons. For example, administrative ratios are generally higher for individual and small group health insurance on a per-capita basis.

​Figures are the percentage of earned premium
Insurer 2009 2010 2011 2012 2013 2014 ​2015 2016
Health Net 9% 10% 10% 11% 13% 14% ​12% 11%
Kaiser 5% 5% 6% 5% 6% 8% 7%​ 7%
LifeWise 13% 15% 13% 13% 17% 18% ​16% 15%
Moda (ODS) 4% 4% 5% 6% 5% 5% ​5% 5%
PacificSource 12% 12% 11% 11% 10% 13% ​12% 12%
Providence 5% 4% 5% 5% 5% 7% ​7% 7%
Regence 8% 9% 8% 8% 7% 9% ​8% 8%
Overall average       7% 7% 8% ​7% 8%

Source: Annual or quarterly financial statements filed with the National Association of Insurance Commissioners or the Oregon Division of Financial Regulation.

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