Consumer help

Form and instructions

Download and complete the Excel spreadsheet below.

Pharmacy Benefit Manager complaints

Please fill out a separate spreadsheet for each Pharmacy Benefit Manager (PBM) about whom you are submitting a complaint. Fill out the date, the name of the pharmacy or other entity who is submitting the complaint, and the name of the PBM in the top left hand corner. Fill out each Rx’s information in the corresponding questions box. Each "Rx" row must be filled out completely. If you do not have information to provide for the question please use "N/A". If you have any questions on how to fill out the spreadsheet, please contact Kathleen Kalk at or 503-947-7273.

When the spreadsheet is complete, please e-mail the excel document and any accompanying information to


Che​ck a license​

Whether you are considering an exciting new investment, getting ready to buy insurance, or applying for a payday or title loan, always be sure to check to make sure the individual or company you are working with is licensed.

Check a license now.​

Licensed payday and title lenders​

Complaint or questions? 


888-877-4894 (toll-free)

Financial services​

866-814-9710 (toll-free)