Mortgage industry

Many of your questions regarding obtaining or renewing a mortgage lender's license may be answered on our FAQs pages. If you don't find the information you need, our mortgage lender financial examiners are available to answer your questions. They can also discuss with you concerns or complaints pertaining to mortgage lenders, although we encourage you to use our online complaint form which will provide you with a printable record of your complaint.

Telephone calls are handled by three in-house financial examiners who split the mortgage lenders alphabetically by company name.​


Licensing examiners:

Companies whose names begin with A - L and their loan originators
Lee Proctor
503-947-7894
d.lee.proctor@oregon.gov 

Companies whose names begin with M - Z and their loan originators 
Ken Power
503-947-7857
kenneth.e.power@oregon.gov 

Criminal, credit, and licensing disclosure questions
Rod Craig
503-947-7387
rodney.craig@oregon.gov​
Consumer complaints:

Joyce Pierce
503-947-7067
joyce.l.pierce@oregon.gov
Compliance examiners:

Jeffrey Keuter
503-947-7065
jeffrey.l.keuter@oregon.gov

Martha Makjavich
503-947-7845
martha.l.makjavich@oregon.gov

Doug Schneider
503-947-7094
doug.g.schneider@oregon.gov
Program ma​nager:

Kirsten Anderson
503-947-7478
kirsten.l.anderson@oregon.gov
Mortgage lending pr​ogram assistant:

Ann McGovern
503-947-7489
ann.mcgovern@oregon.gov
Consumer education and outreach:

Fernando Velez
503-947-7854
fernando.a.velez@oregon.gov​​